Direct dealing is based on trading reciprocity. A market maker—the bank making or quoting a price — expects the bank that is calling to reciprocate with respect to making a price when called upon.
Direct dealing provides more trading discretion, as compared to dealing in the brokers' market. Sometimes traders take advantage of this characteristic.
Direct dealing used to be conducted mostly on the phone. Phone
dealing was error-prone and slow.
Dealing errors were difficult to prove and even more difficult to settle.
Direct dealing was forever changed in the mid- 1980s, by the introduction of dealing systems.
Dealing systems are on-line computers that link the contributing banks around the world on a one-on-one basis. The performance of dealing systems is characterized by speed, reliability, and safety.
Dealing systems are continuously being improved in order to offer maximum support to the dealer's main function: trading. The software is rather reliable in picking up the big figure of the exchange rates and the standard value dates. In addition, it is extremely precise and fast in contacting other parties, switching among conversations, and accessing the database.
The trader is in continuous visual contact with the information exchanged on the monitor. It is easier to see than hear this information, especially when switching among conversations. Most banks use a combination of brokers and direct dealing systems. Both approaches reach the same banks, but not the same parties, because corporations, for instance, cannot deal in the brokers'
market. Traders develop personal relationships with both brokers and
traders in the markets, but select their trading medium based on price quality, not on personal feelings. The
market share between dealing systems and brokers fluctuates based on
market conditions. Fast market conditions are beneficial to dealing systems, whereas regular
market conditions are more beneficial to brokers.
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